For now, though, I think Big Mail will be enjoyed best by consumers using touch devices, while business users that need an efficient email client may want to avoid it. However, all of those issues can be addressed with future updates. Clicking to view different messages had a slight delay, navigating in and out of messages wasn’t intuitive, and interacting with keyboard shortcuts felt limited. While I enjoyed using it on my iPad and iPhone, the experience was less than ideal on macOS. The app is primarily optimized for touch devices. It blocks trackers by default, stores and processes all data locally, and doesn’t use third-party servers.īig Mail isn’t for everyone, though.

I could also switch back and forth between Fastmail, Apple Mail, and Big Mail without any issues.īig Mail is also designed to be privacy-first. I tested Big Mail with my Fastmail account, and it worked perfectly. That means you can use your existing email provider and any email app you want. It supports the open email standard IMAP and also Gmail. Unlike HEY, Big Mail’s email messaging service isn’t proprietary. Big Mail’s “The Bouncer” feature that’s similar to HEY’s “The Screener” feature The Bouncer is a virtual copy of The Screener found in Basecamp’s HEY email service. If the feature sounds familiar, that’s because it is. It’s called The Bouncer, and users can choose to ignore or approve future messages from new senders. Big Mail Sceneīig Mail also has a feature that makes it easy to screen new senders. The folders are referred to as “scenes” because, unlike traditional email clients, messages on Big Mail are presented differently based on their type. Caudell wants to change how people experience email by using behind-the-scenes decision-making and beautifully designed messages.īig Mail uses artificial intelligence (A.I.) to categorize messages into folders like Newsletters and Purchases. Jon Henshaw | | 11:20am CDT | Productivityīig Mail, first revealed in late 2020, is Phillip Caudell’s attempt to make email better.

New mail app for mac